Late last year, Knoll produced a research paper that looked at return on investment models that predict employee retention and revenue for your enterprise. The report looked at data from 49,852 completed workplace surveys. This is one of the largest studies ever for its type. In the report Knoll notes: “Brain drain is usually regarded as an economic cost, because those who depart usually take with them key skills, knowledge, experience and organizational memory that directly

“Open offices were supposed to usher in a new era of collaborative working. Instead, they’ve eroded any semblance of office privacy, forcing office-dwellers to listen to every word of their co-workers’ calls and conversations.” 4 Management types love to extol the benefits of the open office. “What you don’t hear so much in the breathless descriptions of 21st century workspaces: the grumbling from employees who can’t focus on their jobs because of all the distractions. Or the